$!{salutation},

Thank you for your interest in our services.

We have received your order "$!{po_number_sold}" for service at SEW-EURODRIVE and will process it as soon as possible.

Overview of the most important data you have entered:

#if($!{object_id}) SEW service transaction number: $!{object_id}#end

Product and service data:
Product: $!{prod_desc} Serial number: $!{serial_no} #if($!{cdm_no})CDM number: $!{cdm_no}#end Number of units / quantity: $!{quantity}
Your chosen service center: $!{dtc_text} $!{dtc_house_no} $!{dtc_street} $!{dtc_city} $!{dtc_region} $!{dtc_zip}
Fault: $!{incident}
Requested measure: $!{repair_type_text}
Requested delivery date: $!{req_date}
Your message to us: $!{cus_msg}

Further information:

Company name: $!{ag_company}
Your order reference: $!{po_number_sold}
Your project reference: $!{m_o_proj}

Reference data (if supplied by you)

End customer (name): $!{m_c_ncust}
End customer project reference: $!{m_c_proj}
End customer plant: $!{m_c_plant}
End customer system: $!{m_c_object}
End customer application: $!{m_c_appl}
End customer functional location: $!{m_c_tecloc}
End customer product reference: $!{m_c_prod}

Service call information:

$!{we_company} $!{we_company2} $!{we_company3} $!{we_company4}
Contact person: $!{service_lastname}
$!{we_house_no} $!{we_street}
$!{we_city} $!{we_region} $!{we_zip}

We will process your request as quickly as possible. We will contact you shortly to confirm the details of the service call.

#if($!{object_id})You can also check the current status of your service transaction in the transaction overview*.#end

UNIT MUST BE CLEAN AND ALL NON-SEW EQUIPMENT REMOVED. RETURN UNIT FREIGHT PRE-PAID, ALL OTHER METHODS WILL BE REFUSED AT OUR DOCKS

Do you have any questions concerning your order? You can contact your chosen service center at any time on telephone number $!{dtc_tel}.
#if($!{object_id})Please state the SEW service transaction number $!{object_id}.#end

Kind regards,
SEW-EURODRIVE, INC.

#if($!{object_id})* Note that your account needs to be additionally activated for this. You can request this activation on our Online Support home page.#end