For Engineering and technical support as well as troubleshooting and service assistance during normal business hours (8AM-5PM, Monday – Friday), contact your local Engineering and Technical Support team.
After normal business hours or on weekends/holidays, call our emergency after-hours support line by dialing:
SEW-EURODRIVE builds drives tough to last, but should one go down, customers have access to expert help around the clock, 365 days a year. For quick, efficient response to your emergency, please have the "S.O." number and "type" – located on the drive nameplate – available when you call.
In additon, five SEW-EURODRIVE assembly/repair centers located across the U.S. offer the industry's largest inventory of modular drive components for immediate assembly and delivery.