Provide power transmission application expertise to SEW-Eurodrive personnel and customers for the purpose of maintaining established sales activity and increasing new sales of SEW-Eurodrive products within the Corporate guidelines. Customers are to be handled with a view toward growth and long-term relationships while maintaining a consistent and positive business attitude.
- Assist SEW-Eurodrive DSM’s and customers with application expertise including both mechanical and electrical design engineering.
Assist inside sales with: requests for quotes and orders for nonstandard product assemblies/modifications to ensure product is technically acceptable and has a low risk of failure, with ratings and technical data on nonstandard products, and training on new products and/or product changes.
Assure technical compliance by reviewing drive specifications and job requirements as supplied by customers.
Generate sketches for parts fabrication/modifications.
Catalog and maintain technical information relating to SEW-Eurodrive products and applications.
Generate assembly instructions and assist production as required.
Purchase special parts for customer specific orders as required.
Generate certified prints for non-cataloged assemblies.
Generate material for and conduct maintenance and product seminars.
Provide technical, promotional and sales support to all customers and SEW-Eurodrive DSM’s.
Make field service calls to review applications, failures and effect repairs.
Provide selection and pricing assistance to SEW-Eurodrive personnel and customers.
Handle complaints of field failures and evaluate all products returned for warranty analysis, document inspections/complaints, generate reports and administer warranty decisions in accordance with SEW-Eurodrive established procedures.
Must comply with all current ISO Quality and Work Instructions for job, all Company Safety rules, and all other Company rules, policies and procedures.
Assess each situation and do not perform any tasks which s/he feels is unsafe, on which s/he has not received training, or engage in any unsafe work practices. Report any unsafe condition to his/her manager.
Occasionally travel on Company business to any required destination domestically as well as overseas. Occasionally stay overnight for extended periods of time, obtain lodging, and occasionally conduct business in the evenings, weekends, and holidays and outside of normal business hours.
Possess a valid Driver’s License and maintain a driving record satisfactory to SEW-Eurodrive.
Follow all customer safety rules, including the passing of any required drug screens.
Experience and Educational Requirements
Must have a BSME, BSEE or equivalent education plus experience preferred.
Ability to travel in various modes of transportation for extended periods of time including but not limited to an automobile or airplane.
Additional job requirements and responsibilities would be discussed during the interview process.
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SEW-Eurodrive is an international leader in the power transmission industry. We offer great opportunities and an excellent 100% paid group health plan for employees. Benefits for eligible employees include:
- Medical Program
- Dental Plan
- Vision Care
- Audio Benefits
- Prescription Drug Card
- Life Insurance and Accidental
Death & Dismemberment
- Short Term Disability
- Long Term Disability
- 12 holidays/year
- Paid vacation
- Retirement Plan, including 401(k)
and Profit Sharing